🎓 Education

New Horizon College of Engineering

Bangalore
MCA
Oct 2017 – Oct 2020

Burdwan Raj College

Burdwan
B.Sc Honours
Sep 2014 – Sep 2017

⚡ Technical Skills

Tools

Docker AWS Azure Jenkins GCP Mobaxterm Terraform

Software

JIRA GitHub Confluence

Monitoring

Prometheus Grafana Nagios

Programming

SQL Python Shell

Database

MS SQL Server MongoDB

💼 Experience

Avlino
Technical Support Engineer
Bangalore, India
Dec 2023 - Present
  • Acquired foundational Linux OS knowledge, enabling seamless integration and support for Linux- based environments, contributing to a 20% reduction in Linux-related support tickets.
  • Monitored and optimized system performance on Linux servers and custom shell scripts.
  • Implemented monitoring solutions using Grafana, and Prometheus, reducing system downtime by 25% through proactive monitoring and alerts.
  • Investigated and resolved consumer group lag issues by analyzing Kafka logs and system metrics on Linux.
Amazon
Associate
Chennai, India
Jun 2021 - Apr 2023
Handshake Project
  • Developed and executed a project to analyze customer data using Excel, resulting in a 15% increase in customer retention rates.
  • Python scripts improved ML model accuracy by 15%.
  • Managed and maintained GitHub repositories, enforcing best practices for version control, code Branching, and collaboration.
Textract Project
  • Utilized a Python script to optimize machine learning models, resulting in a 15% improvement in accuracy and a 25% reduction in training time.

🚀Projects

May 2024 – June 2024
Azure Static Web Apps Azure Functions Cosmos DB GitHub Actions Terraform Linux
  • Designed and deployed a serverless resume website hosted on Azure Static Web Apps, with a dynamic visitor counter API built using Azure Functions and Cosmos DB.
  • Set up end-to-end CI/CD pipelines with GitHub Actions, automating build, test, and deployment stages on every commit.
  • Implemented Infrastructure as Code (IaC) using Terraform to provision Azure resources in a repeatable, version-controlled way.
  • Configured secure access using environment variables and CORS settings for production-ready API endpoints.
HRInsights – HR Domain
Dashboarding & Reporting
Jan 2018
Power BI Excel
  • Designed and implemented a Power BI dashboard for HR teams, enabling better data visualization and transformation through data cleaning techniques.
  • Reduced manual reporting workload, saving 3–4 hours of effort daily for the HR department.